GDPR Compliance Initiative

Background:

In response to the General Data Protection Regulation (GDPR) enacted by the European Union, a multinational corporation recognized the need to ensure compliance across its business operations.

Engagement Objectives:

Documentation and Mapping: Document and map data/process flows impacted by GDPR regulations to identify areas requiring attention and compliance.

Risk Assessment: Perform a risk assessment to prioritize business areas and conduct in-depth process and IT system assessments from a personal data privacy perspective.

Collaboration: Work alongside the Data Protection Officer (DPO), Data Architect, and Chief Information Security Officer (CISO) to support various GDPR-related matters, including designing and implementing workflows for subject access requests, data portability, and remediation of information security gaps.

Process Design and Implementation: Design and implement new processes to meet GDPR requirements for breach/incident reporting, data privacy impact assessment, and data erasure.

Our Approach:

Team Leadership and Coordination:

 We led a team of four business analysts from the client side, coordinating their efforts to document and map data/process flows affected by GDPR regulations.

Facilitated regular meetings and workshops to ensure effective communication, collaboration, and progress tracking.

Risk Assessment and Prioritization:

Conducted a comprehensive risk assessment to prioritize business areas based on their potential impact on personal data privacy.

Collaborated with stakeholders to perform in-depth process and IT system assessments, identifying areas of non-compliance and information security gaps.

Collaboration with Stakeholders:

Worked closely with the DPO, Data Architect, and CISO to align GDPR compliance efforts with organizational policies, procedures, and IT infrastructure.

Supported the design and implementation of workflows for subject access requests, data portability, and remediation of information security gaps identified during the assessment.

Process Design and Implementation:

Designed and implemented new processes to meet GDPR requirements for breach/incident reporting, leveraging the existing Risk Management system and Collibra Data Governance System.

Developed procedures for conducting data privacy impact assessments and managing data erasure requests in compliance with GDPR regulations.

Value Delivered:

 Comprehensive Compliance: By documenting and mapping data/process flows, conducting risk assessments, and collaborating with stakeholders, the initiative ensured comprehensive compliance with GDPR regulations across the organization.

Enhanced Data Privacy: The implementation of new processes for breach/incident reporting, data privacy impact assessment, and data erasure improved data privacy practices and enhanced protection of personal data.

Efficient Workflows: Designing and implementing workflows for subject access requests, data portability, and information security remediation facilitated efficient handling of GDPR-related matters and streamlined compliance processes.

Risk Mitigation: Through in-depth assessments and collaboration with the DPO, Data Architect, and CISO, identified and remediated information security gaps, thereby mitigating risks associated with non-compliance and data breaches.

Stakeholder Alignment: The collaborative approach ensured alignment with organizational objectives and stakeholder requirements, enhancing buy-in and support for GDPR compliance efforts.

In conclusion, the leadership of a business analyst team in documenting, mapping, and implementing GDPR compliance measures resulted in enhanced data privacy, efficient workflows, and comprehensive risk mitigation, positioning the organization to meet regulatory requirements and protect personal data effectively.